TELLER / CUSTOMER SERVICE REP
This position has dual responsibilities of a Teller and Customer Service as needed. We are looking for an ideal candidate who is a team player and is seeking long term employment.
Essential Job Duties:
Greet customers and assess their needs
Process customer transactions with courtesy, accuracy, and professionalism
Maintain and balance personal teller cash drawer
Process buying and selling of monies to/from the vault
Count and roll coins for customers as needed
Assist customers with deposit related issues including but not limited to, opening all types of deposit accounts, handling debit cards and online banking needs
Assist customers with account reconcilement issues such as balancing, overdrafts, debit card fraud and other unauthorized transactions.
Process all I.R.A. matters such as transfers, contributions, distributions, and beneficiary options.
Perform other job duties and projects as assigned
Requirements/Skills:
High School Diploma or GED equivalent
At least six months of banking and/or cash handling experience (preferred)
Excellent communication skills to ensure the customer's needs are met
Friendly demeanor with positive attitude, clean and neat appearance
Good computer input skills
An intermediate understanding and skill level of computer operations such as Word & Excel
Ability to Multi-task
Ability to pay strong attention to detail
Work Hours/Requirements:
Salary: Commensurate with experience
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to sit, talk, hear, verbally communicate with a customer and listen to perform tasks requested. The employee is frequently required to stand, use hand to finger dexterity for computer input, kneel or crouch to pick up cash and coin.
The employee must occasionally lift and/or move up to 52 pounds
Specific vision abilities required by this job include close vision
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Equal Opportunity Employer/Minorities/Female/Veteran/Disability